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Privacy Policy

Effective Date: 2024
Last Updated: 2026

Introduction

Welcome to My Daily Therapy (“Company,” “we,” “our,” or “us”). My Daily Therapy is an AI-powered mental health and wellness platform designed to provide users with access to digital therapeutic tools, emotional wellness support, guided self-help resources, wellness tracking, AI-assisted conversations, mindfulness experiences, and related mental health technologies.This Privacy Policy explains how My Daily Therapy collects, uses, stores, protects, shares, and processes personal information when individuals use our mobile application, website, software platform, AI-powered systems, customer support services, and related technologies (collectively, the “Services”).We are committed to protecting user privacy, maintaining transparency, and implementing industry-standard safeguards aligned with modern privacy, cybersecurity, and AI governance practices.By accessing or using the Services, users acknowledge that they have read and understood this Privacy Policy.

1. Scope of This
Privacy Policy

This Privacy Policy applies to:

  • Mobile applications operated by My Daily Therapy
  • AI-powered therapy and wellness features
  • Websites and web applications
  • Messaging systems and in-app communications
  • Subscription services
  • User support services
  • Wellness tracking tools
  • Integrated third-party technologies
  • Marketing and promotional interactions
  • Research and product improvement activities

This Privacy Policy applies regardless of how users access the Services, including through mobile devices, tablets, desktops, wearable integrations, or web platforms.

2. Important
Disclaimer

My Daily Therapy is designed to support emotional wellness and mental health
education.Unless explicitly stated otherwise, the Services:

  • Are not a replacement for licensed medical care
  • Are not emergency mental health services
  • Are not intended to diagnose medical conditions
  • Do not establish a doctor-patient relationship
  • Do not guarantee clinical outcomes
  • Should not be relied upon during mental health
    emergencies

If a user is experiencing a medical emergency, suicidal thoughts, or a crisis situation, they should immediately contact emergency services, a licensed healthcare professional, or an appropriate crisis hotline.

3. Information We
Collect

We collect information directly from users, automatically through the Services, from connected devices, and from authorized third parties.

3.1 Personal
Information

We may collect the following categories of personal information:

Identity
Information

  • Full name
  • Username
  • Profile photo
  • Date of birth
  • Age range
  • Gender identity (optional)
  • Language preferences

Contact Information

  • Email address
  • Phone number
  • Mailing address (if provided)
  • Customer support communications

Account Information

  • Login credentials
  • Passwords (encrypted and hashed)
  • Authentication methods
  • Subscription details
  • Billing status
  • User settings and preferences

Wellness and Mental
Health Information

Users may voluntarily provide:

  • Mood logs
  • Emotional wellness entries
  • Journal entries
  • Mental health assessments
  • Therapy goals
  • Stress levels
  • Anxiety tracking information
  • Meditation activity
  • Sleep tracking information
  • Emotional reflections
  • AI conversation history
  • Behavioral wellness patterns
  • Self-reported symptoms
  • Wellness survey responses

Device and
Technical Information

  • Device identifiers
  • IP address
  • Browser type
  • Operating system
  • Mobile carrier
  • Device settings
  • Crash reports
  • Performance diagnostics
  • App interaction data
  • Log files
  • Time zone settings
  • Approximate location information

Usage Information

We collect information regarding how users interact with the Services, including:

  • Features used
  • Session duration
  • In-app activity
  • Clickstream data
  • Engagement metrics
  • Search activity
  • Interaction patterns
  • Wellness feature usage
  • AI interaction frequency

Payment Information

Payments may be processed by authorized third-party payment processors.We may collect:

  • Billing address
  • Subscription tier
  • Transaction status
  • Partial payment identifiers

We do not store full payment card information on our servers unless explicitly disclosed.

4. AI-Generated
Interactions and Data Processing

My Daily Therapy uses artificial intelligence technologies to provide conversational wellness support, emotional insights, guided reflections, personalized recommendations, and other AI-enhanced features.

4.1 AI Data Inputs

AI systems may process:

  • User messages
  • Emotional wellness responses
  • Mood tracking entries
  • Journal content
  • Behavioral interaction data
  • Wellness goals
  • User preferences
  • Session activity

4.2 AI Limitations

AI-generated responses:

  • May not always be accurate
  • May generate incomplete information
  • Should not replace professional clinical judgment
  • Are designed for supportive and educational purposes
  • May require human review in certain circumstances

4.3 Human Review

Authorized personnel may review limited conversations or interaction data:

  • To improve system safety
  • To investigate abuse or policy violations
  • To improve AI quality and performance
  • To maintain platform security
  • To comply with legal obligations

Access controls and confidentiality safeguards are implemented to minimize
unnecessary access.

4.4 AI Model
Training and Improvement

De-identified, aggregated, anonymized, or pseudonymized data may be used to:

  • Improve AI systems
  • Enhance wellness recommendations
  • Train machine learning systems
  • Improve emotional recognition systems
  • Develop new product features
  • Conduct analytics and research

Users may have rights to opt out of certain data uses where required by law.

5. How We Use
Information

We use collected information for legitimate business and operational
purposes, including:

Service Delivery

  • Creating and managing accounts
  • Providing AI-powered wellness support
  • Delivering personalized mental wellness experiences
  • Maintaining platform functionality
  • Processing subscriptions and payments
  • Delivering customer support

Personalization

  • Personalizing wellness recommendations
  • Tailoring meditation and mindfulness content
  • Delivering customized emotional support experiences
  • Improving user engagement

Safety and Security

  • Detecting fraud and abuse
  • Preventing unauthorized access
  • Monitoring suspicious activity
  • Enforcing platform policies
  • Protecting user safety

Product Improvement

  • Conducting analytics
  • Improving AI systems
  • Enhancing platform performance
  • Testing new features
  • Performing quality assurance

Communications

  • Sending service notifications
  • Security alerts
  • Policy updates
  • Subscription notices
  • Promotional communications (where permitted)
  • Wellness reminders

Legal Compliance

  • Complying with legal obligations
  • Responding to lawful requests
  • Enforcing agreements
  • Protecting rights and safety

6. Legal Bases for
Processing

Where required under applicable laws, we process personal information under one or more legal bases, including:

  • User consent
  • Contractual necessity
  • Legitimate business interests
  • Legal obligations
  • Protection of vital interests
  • Public interest responsibilities

Users may withdraw consent where processing relies on consent.

7. Sharing and
Disclosure of Information

We do not sell personal information in exchange for monetary compensation.We may share information under the following circumstances:

Service Providers

We may share information with trusted vendors and partners that assist with:

  • Cloud hosting
  • Payment processing
  • Data analytics
  • Customer support
  • Security monitoring
  • AI infrastructure
  • Communication delivery
  • App functionality

These providers are contractually required to maintain confidentiality and
security.

Legal Requirements

We may disclose information when required to:

  • Comply with legal obligations
  • Respond to subpoenas or court orders
  • Protect users or the public
  • Enforce our policies
  • Prevent fraud or illegal activity

Business Transfers

Information may be transferred during:

  • Mergers
  • Acquisitions
  • Financing transactions
  • Asset sales
  • Corporate restructuring

Users will be notified where required by law.

With User Consent

We may share information when users provide explicit consent.

8. Data Retention

We retain information only as long as reasonably necessary for:

  • Providing the Services
  • Legal compliance
  • Security purposes
  • Resolving disputes
  • Enforcing agreements
  • Product improvement

Retention periods may vary depending on:

  • The type of information
  • Legal obligations
  • Security requirements
  • User account status
  • Regulatory obligations

When information is no longer needed, we take reasonable measures to
securely delete, anonymize, or de-identify it.

9. Data Security

We implement administrative, technical, organizational, and physical safeguards designed to protect personal information. Security measures may include:

  • Encryption in transit and at rest
  • Secure authentication systems
  • Access controls
  • Multi-factor authentication
  • Internal confidentiality policies
  • Infrastructure monitoring
  • Security audits
  • Threat detection systems
  • Incident response procedures
  • Penetration testing
  • Data minimization practices

While we strive to protect information, no system can guarantee absolute
security.

10. International
Data Transfers

User information may be processed and stored in countries outside the user’s jurisdiction.Where required, we implement safeguards for international data transfers, including:

  • Standard contractual clauses
  • Data processing agreements
  • Approved transfer mechanisms
  • Security and confidentiality controls

By using the Services, users acknowledge that information may be transferred internationally.

11. User Rights and
Choices

Depending on applicable law, users may have rights regarding their personal
information.These rights may include:

  • Accessing personal information
  • Correcting inaccurate information
  • Deleting personal information
  • Restricting processing
  • Objecting to processing
  • Data portability
  • Withdrawing consent
  • Opting out of certain AI processing activities
  • Managing communication preferences

Users may exercise rights by contacting us through the contact information
provided below. We may verify identity before fulfilling requests.

12. California
Privacy Rights

If users are residents of California, they may have rights under applicable California privacy laws, including rights related to:

  • Access to collected information
  • Deletion requests
  • Correction requests
  • Data portability
  • Limiting certain sensitive information uses
  • Non-discrimination for exercising privacy rights

Authorized agents may submit requests on behalf of users where permitted.

13. European
Privacy Rights

Users located in the European Economic Area, United Kingdom, or similar jurisdictions may have rights under privacy regulations such as the General Data Protection Regulation (GDPR) and related laws. These rights may include:

  • Access rights
  • Rectification rights
  • Erasure rights
  • Restriction rights
  • Objection rights
  • Data portability rights
  • Rights related to automated decision-making

Users may also lodge complaints with supervisory authorities.

14. Children’s
Privacy

My Daily Therapy is not intended for children under the age required by applicable law without appropriate parental or guardian consent. We do not knowingly collect personal information from children in violation of applicable laws. If we become aware of unauthorized child data collection, we may take steps to delete the information. Parents or guardians who believe their child has submitted information may contact us.

15. Cookies and
Tracking Technologies

We may use cookies, software development kits (SDKs), analytics tools, pixels, and similar technologies to:

  • Maintain platform functionality
  • Improve performance
  • Analyze engagement
  • Store preferences
  • Personalize experiences
  • Measure marketing effectiveness
  • Improve security

Users may manage cookie settings through browser or device settings where available. Disabling certain technologies may impact functionality.

16. Third-Party
Services and Integrations

The Services may contain links to or integrations with third-party platforms, including:

  • Payment providers
  • Analytics platforms
  • Wellness integrations
  • Wearable devices
  • Communication tools
  • App stores
  • Social platforms

We are not responsible for the privacy practices of third parties. Users should review third-party privacy policies independently.

17. Confidentiality and Mental Health Data Handling

Because My Daily Therapy operates in the mental wellness space, we recognize the heightened sensitivity of emotional wellness information. We aim to:

  • Limit unnecessary access to sensitive information
  • Apply role-based permissions
  • Minimize data collection where practical
  • Use secure infrastructure providers
  • Reduce retention of sensitive content where possible
  • Implement confidentiality safeguards
  • Monitor systems for misuse or unauthorized access

Sensitive wellness data may receive additional protections where required by applicable law.

18. Crisis and Safety Monitoring

Certain features may identify language or behavior associated with:

  • Self-harm
  • Suicide risk
  • Crisis situations
  • Harmful conduct
  • Severe emotional distress

Where permitted by law and platform capabilities, we may:

  • Display crisis resources
  • Encourage professional support
  • Escalate safety reviews
  • Restrict abusive or harmful activity
  • Use automated or human-assisted moderation systems

My Daily Therapy does not guarantee emergency intervention capabilities.

19. Marketing Communications

Users may receive marketing or promotional communications where permitted. Users can opt out by:

  • Using unsubscribe links
  • Adjusting app settings
  • Contacting support

Users may still receive transactional or service-related communications.

20. Automated Decision-Making

Some features may involve automated processing, including:

  • Personalized wellness suggestions
  • Behavioral recommendations
  • Emotional wellness insights
  • AI-generated conversational outputs
  • Content personalization

These systems are designed to support user experience and not to make legally binding or high-risk clinical decisions unless explicitly disclosed.

21. Accessibility
and Inclusivity

My Daily Therapy strives to create an accessible and inclusive platform. We aim to support:

  • Diverse accessibility needs
  • Inclusive wellness experiences
  • Readability improvements
  • Adaptive technology compatibility
  • Reasonable accessibility accommodations

Users may contact us regarding accessibility concerns.

22. Security Incidents and Breach Notifications

In the event of a confirmed data security incident, we may:

  • Investigate the incident
  • Mitigate risks
  • Notify affected users where legally required
  • Notify regulators where required
  • Implement corrective measures

Notifications may occur through email, in-app notifications, website postings, or other legally permitted methods.

23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in law
  • Regulatory developments
  • Platform improvements
  • Security practices
  • AI governance updates
  • Operational changes

Updated versions will be posted with a revised effective date.Continued use of the Services after updates may constitute acceptance of the revised Privacy Policy.

24. Contact
Information

If users have questions, concerns, or privacy-related requests, they may contact:

My Daily Therapy

Privacy and Data Protection Team
Email: privacy@mydailytherapy.com
Website: www.mydailytherapy.com

Users may also contact us regarding:

  • Data access requests
  • Deletion requests
  • AI processing concerns
  • Security concerns
  • Regulatory inquiries
  • Accessibility requests

25. Supplemental AI
Governance Statement

My Daily Therapy recognizes the evolving nature of artificial intelligence technologies and is committed to responsible AI development.Our AI governance objectives include:

  • Safety-focused AI development
  • Bias reduction efforts
  • Human oversight practices
  • Responsible data handling
  • Transparency initiatives
  • Ethical AI deployment
  • Continuous monitoring and improvement

We may continue evolving our AI governance framework as industry standards, laws, and technologies advance.

26. User
Acknowledgment

By using My Daily Therapy, users acknowledge that they:

  • Have read this Privacy Policy
  • Understand how their information may be processed
  • Consent where required by applicable law
  • Understand the limitations of AI-generated wellness
    support
  • Agree to the applicable Terms of Service

27. HIPAA and
Healthcare Compliance Disclaimer

Unless explicitly stated otherwise in a signed agreement, My Daily Therapy may not be considered a covered entity or business associate under the Health Insurance Portability and Accountability Act (“HIPAA”). Users should avoid submitting highly sensitive medical information unless specifically instructed through compliant healthcare workflows. If HIPAA-enabled services are introduced, separate healthcare privacy notices and agreements may apply.

28. Data Minimization Commitment

My Daily Therapy aims to follow data minimization principles by limiting collection to information reasonably necessary to:

  • Operate the platform
  • Improve wellness experiences
  • Maintain security
  • Meet legal obligations
  • Improve AI functionality

We continually evaluate opportunities to reduce unnecessary data collection and retention.

29. Transparency
Commitment

We believe privacy and trust are foundational to digital mental wellness. My Daily Therapy is committed to:

  • Clear communication practices
  • Responsible AI usage
  • Ethical data handling
  • User-centered privacy protections
  • Ongoing transparency improvements
  • Continuous security enhancement

30. Final Notice

Privacy expectations, AI regulations, cybersecurity standards, and digital wellness technologies continue to evolve rapidly.My Daily Therapy may enhance or modify its privacy, security, and AI governance practices to remain aligned with:

  • Industry standards
  • Regulatory expectations
  • User safety requirements
  • Emerging technologies
  • Responsible innovation principles

Users are encouraged to review this Privacy Policy regularly.