Privacy policy

 

Privacy Policy for My Daily Therapy

Effective Date: August 18, 2025

Introduction

My Daily Therapy ("Company," "we," "us," "our") is committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access and use the My Daily Therapy mobile application ("the App") and related services. By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the App.

1. What Data We Collect

1.1 Personal Data

  • Name, email address, phone number, and contact details voluntarily provided by you.
  • Any images, videos, or other media you upload or share within the App.
  • Demographic information such as age, gender, location, and language preferences.
  • Inadvertent identifiers such as your name, location, or email detected in messages, which we will endeavor to anonymize.

1.2 Usage Data

  • Device model, operating system version, language settings, and app interactions.
  • Device identifiers (Android ID, Apple ID, IP address).
  • Geolocation data if you explicitly provide or enable location services.

1.3 Interaction Data

  • Text inputs with our AI-powered AI Therapy system ("AI Therapy"), assessments, wellness inputs, and voluntary safety or self-harm indicators.
  • Conversation logs, including anonymized transcripts, for research and safety monitoring.
  • Data collected via third-party APIs, such as translation services, if you use multilingual features.

1.4 Research & Study Data

  • Enrollment details, health questionnaires, assessment scores, feedback, and consented information when you participate in research projects or clinical studies.

2. How We Use Your Data

We process your data solely for the following purposes:

  • To provide, support, and maintain the App and its functionalities.
  • To analyze and improve the AI Therapy experience, including safety features.
  • To communicate with you about updates, support, or relevant notifications.
  • To comply with applicable legal obligations.
  • To conduct anonymized research, analytics, and reporting to enhance services.
  • To personalize your experience, including profile customization.

Important: The AI Therapy feature is powered by ChatGPT technology and is intended solely as a self-help, supportive tool. It is not a clinical diagnosis or treatment service and does not replace professional healthcare. Use of the App is at your own risk, and we disclaim liability for any harm or adverse outcomes.

3. Data Disclosures

We do not sell your data. Your information may be shared with:

  • Trusted third-party service providers (cloud hosting, analytics, payment processors) under strict contractual obligations.
  • Law enforcement or legal authorities when legally required.
  • Research partners and institutional collaborators in anonymized, aggregated formats.
  • Successor entities in mergers, acquisitions, or asset transfers, all subject to applicable data protection laws.

4. Your Rights and Choices

You have rights under applicable data protection laws, including the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Delete your data, subject to legal retention obligations.
  • Restrict processing under certain conditions.
  • Object to processing based on legitimate interests.
  • Port your data to another provider.
  • Withdraw consent at any time (without affecting legality of prior processing).
  • Reset your data via the “Reset my data” feature within the App.

To exercise these rights, contact us at: MyDailyTherapy@app@gmail.com.

5. Data Security & Retention

  • We implement industry-standard security measures, including encryption, role-based access, and regular audits.
  • Your data is stored securely and may be transferred internationally under appropriate safeguards such as Standard Contractual Clauses.
  • Personal data retention periods generally extend up to ten years unless legal requirements demand otherwise.
  • Data that poses a risk or relates to emergencies may be deleted sooner, such as emergency contacts, which are deleted 15 days after subscription end unless renewed.

6. Confidentiality & AI Safety

6.1 Confidentiality of Conversations
Interactions with the AI Therapy system (“Therapy”) are treated with strict confidentiality. However, no guarantees of absolute confidentiality are made. We reserve the right to disclose information:

  • When legally compelled (such as court orders).
  • To prevent harm or imminent danger.
  • To protect our legal rights.

6.2 AI Powered by ChatGPT
Our AI Therapy uses ChatGPT technology. All responses are generated by a fixed, non-adaptive system designed with safety and support as priorities. Responses are crafted with clinical input, safety-tested, and not generated on the fly. The AI is intended as a self-help tool and not a substitute for professional healthcare.

7. Security Measures

  • Encryption during data transfer (TLS/SSL) and at rest (AES-256).
  • Role-based access controls and secure servers.
  • Regular security audits, vulnerability assessments, and staff training.
  • Certifications: ISO 27001, ISO 27701, UK MHRA CE certification, and compliance with GDPR, UK GDPR, CCPA, and CPRA.

Note: While we strive for maximum security, no system is infallible. Users are responsible for safeguarding their login credentials and not sharing sensitive personal information during interactions.

8. Data Retention & International Transfer

  • Your data is retained as long as necessary, typically up to 10 years.
  • Data may be transferred outside your country, including to jurisdictions with different data laws, under appropriate legal safeguards.

9. Emergency and Harm Disclaimer

The App is a supportive tool, not an emergency service. In crisis situations, contact your local emergency number immediately. We are not responsible for any harm or damages resulting from reliance on the App.

10. Policy Changes

This policy may be updated periodically. Significant changes will be communicated clearly within the App and on our website. Your continued use constitutes acceptance of such updates.

11. Contact & Complaints

Questions or concerns? Contact us at: MyDailyTherapyapp@gmail.com.
For complaints about data protection, contact your local supervisory authority (e.g., UK ICO).

12. Additional Legal Protections & Limitations

  • No Medical Advice: The App and AI Therapy do not provide diagnosis, prognosis, or treatment and do not replace professional healthcare.
  • Liability: Use of the App is at your own risk. The Company is not liable for damages or harm resulting from your use.
  • Children: The App is not intended for children under 13. We do not knowingly collect data from minors.

Summary:
My Daily Therapy provides a supported, AI-powered mental wellness tool, powered by ChatGPT, designed solely for self-help and support. We implement strict legal, technical, and organizational measures to protect your data and privacy, but users should be aware of the limitations and the importance of professional healthcare where needed.

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